Throughout the website, “we”, “us” and “our” refer to Lancedempster.com and its owner(s).

This page (together with the documents referred to on it) tells you the terms and conditions (the “Terms and Conditions”) on which you may make use of the lancedempster.com website (the ” Deelind site” or the “Site”) whether as a guest or a registered user. Please read these Terms and Conditions carefully before you start to use the Site.

By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by the Terms and Conditions.

Lancedempster.com reserves the right to and may change these terms at any time and will post such changes online. Please review these terms regularly to ensure you are aware of any changes as your continued use of Lancedempster.com after changes are posted means you agree to be legally bound by these terms as updated and/or amended.

Links from Our Site

This Site may contain links to other sites and resources provided by us or by third parties. Such links are provided solely for your use and convenience. The link does not represent any endorsement or recommendation by us and does not mean we have any association with the linked website and we have no control over the contents of those sites provided by third parties and accept no responsibility for them for any loss or damage which may arise from your use of them. Where such sites are provided and operated by us you will be bound by our terms and conditions on such sites.

Any relationship you enter into with these sites is at your own risk and we strongly suggest you read their terms and conditions and privacy policies.

Privacy Policy

Please review our Privacy Policy, which forms a part of these Terms and Conditions and governs your visit to the Site, so that you may understand our privacy practices.

Language

This contract shall be concluded in English.

Disclaimers

Lancedempster.com takes every care possible to ensure that product and treatment descriptions, imagery, awards, and all other information is correct at time of publication on the site. However, though every effort is made to ensure such accuracy, Lancedempster.com does not accept responsibility for errors in content. The site will be kept as up-to-date as possible at all times however if product, results updates have been made since last update on Lancedempster.com some variations may occur in, although not limited to size, price, description, product results, design, packaging and availability.

Lancedempster.com will do its best to ensure that the website is available and functions correctly at all times, but we make no warranties as to the availability or accessibility of the website, and we will not be liable for any damages, loss, costs or expenses incurred by you as a result of any lack of availability or accessibility of the website.

 Our Liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we and other members of our group of companies expressly exclude:

• all conditions, warranties and other terms which might otherwise by implied by statute, common law or the law of equity;
• any liability for direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

·       loss of income or revenue;

·       loss of business;

·       loss of profits or contracts;

·       loss of anticipated savings;

·       loss of data;

·       loss of goodwill;

·       wasted management or office time; and for any other loss or damage of any kind, howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Registration, Personal Data and Online Shopping Partners

You guarantee that the personal information which you provide when you register on Lancedempster.com and its associated shopping sites is true, accurate and current in all respects. See our Privacy Policy regarding the treatment of your personal information.

When registering on Lancedempster.com you accept and agree that your personal data provided during registration will be sent to our UK database owned by Lancedempster.com.  If you do not agree to your data being held in the UK please do not register with us. Once you shop and purchase online at Lancedempster.com, you agree to abide by our terms and conditions and privacy policy. Lancedempster.com may also contact you through email communication unless you opt out accordingly which you may do at any time emailing info@lancedempster.com

Lancedempster.com and its partners and shopping sites provide access to the site on a temporary basis and reserve the right to withdraw or amend the service we provide on our site without notice and/or terminate accounts without prior notice.

Copyright

Lancedempster.com and its entire content belong to the author of the Deelind and the Thunder of Dragon Series and its affiliates where applicable. including copyright in all of the text, logos, icons, images, graphics, video and audio clips, animations and software yet is not limited to these descriptions should other property appear on the site. It also includes trademarks in our name and logos. These are protected by copyright laws and treaties around the world.

Reproduction of part or all of the contents of the site in any form is forbidden. If you require use of any of this content for any purpose outside of those set out above (including framing the site) we ask that you contact us at infor@deeelind.com to obtain permission.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

Privacy Policy

Your privacy is important to us, please read our Privacy Policy.

Viruses, Hacking and other Offences

You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach your right to use our site will immediately cease.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or any website linked to it.

Complaints and Disputes

If you wish to complain about any matter please contact us at info@lancedempster.com.

Your use of this Website shall be governed by English law and the parties hereto submit to the exclusive jurisdiction of the English courts.

Accuracy Of Billing And Account Information

We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made in our shop. You agree to promptly update your account and other information, including your email address, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

We do not under any circumstance store or record credit card or banking details. When you place an order on Lancedempster.com the full payment transaction takes place in the PayPal environment.

Age of Consent

By using this site, you represent that you are at least the age of majority in your country or state of residence, or that you are the age of majority in your country or state of residence and you have given us your consent to allow any of your minor dependents to use this site.

No Unlawful Or Prohibited Use And Intellectual Property

In addition to other prohibitions as set forth in these Terms, you are prohibited from using the website or its content: (a) for any unlawful purpose; (b) to violate any international or local laws; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service; (g) to collect or track the personal information of others; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the website. We reserve the right to terminate your use of the service for violating any of the prohibited uses.

All content posted on this website, including but not limited to images, photographs, illustrations, text, videos, music, trademarks and logos, as well as the layout, styles and design of this website, are the intellectual property of Lancedempster.com owner(s) or our authors, contributors, licensors and/or service providers, and are protected by international and local copyright, trademark and intellectual property laws and regulations. You may not copy, reproduce, download, publish, adapt, create a derivative work from or make available to the public any of the content of this website, except for your own personal, non-commercial use.

Termination and Access Restriction

We reserve the right, in its sole discretion, to terminate your access to the Website and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, and you hereby consent to resolve any and all disputes arising under or related to this Website or the Terms of Use. Use of the Website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

Warranties & Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

You agree that from time to time we may remove the service for indefinite periods of time, or that we may take down the website or shop at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and content delivered to you through the website are (except as expressly stated by us) provided ‘as is’ and ‘as available’, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability and non-infringement.

In no case shall we, or any of our directors, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages arising from your use of any part of the website or any products.

Changes to this privacy policy

We reserve the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Website and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

International Users

The Service is controlled, operated and administered by us from within the UK. If you access the Service from a location outside the UK, you are responsible for compliance with all local laws. You agree that you will not our Content accessed through the Website in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Lancedempster.com owner(s) and affiliates, partners, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Accepting these terms and conditions

Whilst accessing this site, you are agreeing to the Terms and Conditions on the Site. If you act negligently in any of the responsibilities specified in these Terms and Conditions (including our Privacy Policy), you shall be liable for all the losses and damages that this may cause to Lancedempster.com and our partners. You acknowledge and agree that these Terms and Conditions, (including our Privacy Policy) constitute the complete and exclusive agreement between us concerning your use of Lancedempster.com.
If you have any questions regarding these Terms and Conditions, please contact us:
Email: info@lancedempster.com 

All of our books and products are shipped from the United Kingdom.

packaging

All of our books are packed in secure card wrap mailers.

lost or delayed orders

If your order hasn’t arrived within our advised shipping times, please contact us at info@lancedempster.com and we will investigate this for you on the double. We aim to answer all order queries within 24 hours during the working week (Monday to Friday, 9:30am to 5:30pm) and any weekend enquiries on the following Monday.

RETURNS & DAMAGES

We accept all returns requested within 14 days of your order. In such cases, we just ask that the item is returned in its original condition. If you’d like to return a product, please get in touch at info@lancedempster.com to arrange this. All refunds exclude postage costs.

If your item has arrived damaged, please get in touch at info@lancedempster.com so we can arrange a replacement. Please also provide a description of the damage or photographs, which will also help us immensely in avoiding damages in the future.